Senior Associate-IT

• Implement/deploy (manual or automated) and support release changes adherent to the change management process
• Act as the point of contact for business/applications to complete infrastructure requirements within deadlines
• Ensure approved deployment schedules are met with no defects
• Provide pre- and post-deployment support to release managers
• Monitor system health and take corrective action to ensure SLA compliance
• Work collaboratively in a team to meet deployment requirements
• Drive all technical and functional issues toward closure
• Coordinate with multiple infrastructure teams to fulfill application infrastructure needs
• Support segregation projects by coordinating with interdependent teams
• Provide regular infrastructure improvement suggestions to application teams

Other Assignments:

• Work extra/off hours when required
• Participate in other infrastructure-related d...