Job Description
- Provide exceptional customer service through effective communication and problem-solving skills.
- Assist in managing daily operations within the call center environment.
- Support team members by sharing best practices and helping to overcome challenges.
- Maintain comprehensive knowledge of company products and services to better assist customers.
- Document customer interactions and resolutions accurately in the system.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: At least 2 to 3 years of experience in customer service or call center roles
- Skills and Competencies: Proficient in English language, strong organizational skills, and excellent customer service abilities
- Qualities and Traits: Strong interpersonal skills, a proactive attitude, and ability to work in a fast-paced environment
- Working Conditions:
Apply for this Position
Ready to join JetSon Manpower Agency? Click the button below to submit your application.
Submit Application