Job Description
Seeking a senior backend engineer to help integrate our AI engagement-call agent into modern contact center platforms. This role is ideal for someone experienced in real-time communication systems, call-center software, and scalable backend architectures—not traditional telecom-carrier networking.
About the company
Source Meridian is a development software company that works to solve the industry’s most challenging problems in healthcare practices. We are laser focused on specific technologies in the healthcare and life science industries: Healthcare technology, artificial intelligence, and healthcare interoperability.
What You’ll Do
- Build and scale backend services in AWS using Python (AI agent orchestration) and .NET Core (internal platform integrations).
- Integrate our AI agent with Zoom Contact Center and Twilio, handling call flows, call control, media streaming, and event processing.
- Design APIs and event-driven w...
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