Senior Business Analyst

Location: 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5

We are seeking an experienced Senior Business Analyst to join our IT Project Management Office (PMO). Reporting to the Director, Project Management Office, the Senior Business Analyst will partner with business leaders, project managers, and cross‑functional teams to translate business needs into actionable solutions that enhance performance, optimize processes, and strengthen enterprise value.

Responsibilities

• Collaborate with project sponsors and stakeholders to define project scope, vision, objectives, success metrics, and expected business outcomes.
• Clearly identify project stakeholders and establish user classes, as well as their characteristics.
• Develop requirements‑gathering processes.
• Facilitate workshops and interviews with stakeholders to gather requirements and pain points.
• Analyze and interpret current business processes, workflows, and...