Job Description
**Req ID:** 350619
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Business Analyst - Customer Experience to join our team in Dublin, Dublin (IE-D), Ireland (IE).
**Responsibilities**
+ Drive the Define and Design phase for all prioritised initiatives within the Customer & Proposition platform.
+ Work cross-functionally with stakeholders to build detailed high-level business requirements.
+ Develop stakeholder and process maps, map customer journeys, and conduct as-is and future state assessments.
+ Facilitate stakeholder workshops and fully document business requirements in alignment with project methodologies.
+ Customer Journey Mapping & Design: Lead stakeholder workshops to map current ('a...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Business Analyst - Customer Experience to join our team in Dublin, Dublin (IE-D), Ireland (IE).
**Responsibilities**
+ Drive the Define and Design phase for all prioritised initiatives within the Customer & Proposition platform.
+ Work cross-functionally with stakeholders to build detailed high-level business requirements.
+ Develop stakeholder and process maps, map customer journeys, and conduct as-is and future state assessments.
+ Facilitate stakeholder workshops and fully document business requirements in alignment with project methodologies.
+ Customer Journey Mapping & Design: Lead stakeholder workshops to map current ('a...
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