Job Description

Senior Business Analyst – Technology

Function: Technology

Department: Business Analysis

Location: Pune/Bengaluru

Role Overview

We are looking for a Senior Business Analyst to join our Technology team. This role is pivotal in bridging business needs with technical solutions, ensuring seamless collaboration across internal teams and external partners to drive impactful insurance solutions.

Key Responsibilities

  • Stakeholder Collaboration: Liaise with internal teams (Sales, Underwriting, Actuary, Operations, Claims, Finance) and external partners to ensure mutual understanding of processes and applications.
  • Requirement Gathering & Solution Design: Lead requirements elicitation and translate business needs into system solutions.
  • Customer Journey Mapping: Define and document end-to-end customer journeys to enhance user experience.
  • Project Coordination: Work closely with development teams on proje...

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