Senior Business Analyst

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• Act as the primary point of contact for business units regarding process-specific queries and automation feasibility.

• Conduct detailed process analysis and documentation to identify automation opportunities and enhancement needs.

• Gather and refine business requirements for new automations and enhancements, ensuring clarity and completeness.

• Collaborate with RPA Developers, QA Analysts, and Infra teams to translate business requirements into functional specifications.

• Estimate effort and complexity for automation enhancements in coordination with development and support teams.

• Maintain and update documentation in JIRA and Confluence, including user stories, acceptance criteria, and process maps.

• Coordinate testing activities for defect fixes and enhancements, including test planning, data preparation, and stakeholder alignment.

• Support UAT execution and validation,...