Senior Business Analyst

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Business Analyst within the Smart Automation Operations team, you will serve as a key liaison between business units and technical teams, driving the identification, analysis, and delivery of automation solutions. You will be responsible for gathering enhancement requirements, estimating effort, coordinating testing activities, and supporting defect resolution. This role demands strong process understanding, stakeholder engagement, and the ability to translate business needs into actionable technical deliverables. Familiarity with AI/ML concepts is an asset, enabling you to contribute to intelligent automation initiatives.

• Act as the primary point of contact for business units regarding process-specific queries and automation feasibility.
• Conduct detailed process analysis and documentation to identify automation op...