Senior CCaaS Solution Architect

Senior CCaaS Solution Architect page is loaded## Senior CCaaS Solution Architectlocations: Bangalore, KA, Indiatime type: Full timeposted on: Posted Todayjob requisition id: REQ570660**What success looks like in this role:**The role of a **CCaaS Solution Architect** involves designing and implementing cloud-based contact center solutions that enhance customer engagement. Key responsibilities include:* **Designing end-to-end solutions**: Architecting solutions that meet business requirements and align with customer experience goals.* **Integration with enterprise systems**: Integrating CCaaS solutions with CRM, ERP, and other enterprise systems to ensure seamless data flow and optimized performance.* **Technical leadership**: Leading and mentoring a team of technical experts to ensure efficient delivery of solutions.* **Project planning**: Developing detailed project plans, timelines, and milestones to ensure timely delivery.* **Implementation**: Overseeing the implementation of...