Senior CCM & CXM Integration Architect – OpenText Exstream

We are looking for a Senior CCM & CXM Integration Architect with strong expertise in OpenText Exstream (SB & CN) to design, integrate and support enterprise-grade customer communication solutions in complex, cloud-based environments.You will play a key role in architecture definition, platform integration and technical guidance, working closely with development, infrastructure and business teams.Key ResponsibilitiesDesign and implement CCM/CXM architectures based on OpenText Exstream (StreamServe Business & Cloud Native)Lead integration architecture in distributed and cloud-native environmentsSupport deployment and operations in Kubernetes-based platformsContribute to multicloud architectures (AWS primarily)Define and implement Infrastructure as Code (IaC) using TerraformEnsure platform reliability, performance and scalabilityAccess and leverage OpenText official documentation and knowledge portalsManage and follow up technical support tickets with OpenTextParticipate in technical w...