Senior Change Specialist

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Join a purpose driven winning team, committed to results, in an inclusive and high performing culture.

The Senior Change Specialist is responsible for providing advanced operational, communications, and training support for change initiatives across retail sales channels. This role works closely with the Manager, Channel Change Support and other team members to ensure front line staff are prepared, informed, and equipped to adopt new processes, tools, and programs. The Senior Change Specialist develops high quality content, presentations, and support materials, contributing to the successful execution and sustainment of change, driving salesforce effectiveness and supporting client interactions.

In this role you will:

• Designs, develops, and delivers communications, training materials, and presentations for change initiatives to front line teams.
• Creates enga...