Senior Claims Performance Specialist

• Influence claims outcomes across major personal injury schemes
• Advanced analytics, modelling and performance insight focus
• Hybrid working, strong learning support and career progression

About The Role

As a Senior Claims Performance Analyst, you will support best‑in‑class claims and injury management by delivering data‑led insights that shape behaviours, processes and decisions. Working closely with Claims, Finance, Analytics and Actuarial teams, you will help improve customer outcomes, operational performance and long‑term scheme sustainability across personal injury portfolios.

What You’ll Do

• Design and deliver performance metrics that monitor and improve claims and injury management outcomes across schemes, using internal and external data sources
• Provide monthly performance insights, trends and analysis that support financial objectives and improve customer outcomes
• Conduct deep‑dive investiga...