Job Description

 

But enough about us. Let’s talk about you.

The Client Partner oversees and cultivates client relationships that in order to deliver measurable business impact to our clients. The Client Partner is responsible for overseeing the growth, management, retention, and satisfaction of his or her portfolio of clients.

The ideal candidate has a fervent passion for transforming customer experiences through experience strategy and technical implementations. They have proven track record of managing, retaining and persistently expanding within their client portfolio – proactively guiding clients through meaningful changes, and directly impacting profitable y-o-y growth for their consultancy.

The Client Partner deeply understands their client’s business strategy and goals, within broader industry context, and can effectively aligning client needs with Horizontal’s service offerings to positively impacting our client’s business and their customer experiences. ...

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