Job Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Proactively Reach Out and Retain At-Risk Clients (Retention)
Serve as the primary point of contact for assigned, ensuring a positive and seamless experience
Proactively engage clients to assess satisfaction and identify potential issues before they escalate
Analyze client feedback, usage data, and behavior to detect churn risks and take appropriate action
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