Senior Client Support Technician

Company Information

Triton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team.

Position Summary

The Senior Client Support Technician is a key member of the Triton Technical Client Support team and provides 24/7/365 remote troubleshooting and support to Triton Technical customers worldwide. The Senior Client Support Technician role requires an advanced knowledge and deep understanding of current server hardware, software and also requires a structured, analytical and methodical approach to troubleshooting and problem solving. Additionally, the Senior Client Support Technician will act as a mentor for junior members of the team ensuring their skills and knowledge continue to develop, and that any initiatives, guidelines, traini...