Senior Clinical Consultant - Oracle Health

Applying technical expertise to individual client system’s builds in order to identify, troubleshoot, and resolve problems

Serving as a subject matter expert in their Oracle domain area(s)

Mentoring client project teams as necessary in project and system build strategy

Tracking and documenting work performed and adhering to status reporting expectations as requested

Working closely with project leadership on documentation of issues and facilitation of solutions

Analyzing and monitoring workflows, providing documentation and optimization suggestions

Leading meetings regarding project status and ongoing work product coordination

Additional specific duties related to the project as may be required and dictated by individual clients; these duties are documented on a per-contract basis in the client’s statement of work

Supporting, configuring, upgrading, maintaining, and implementing new and existing business or clinical applications

Responsible for engaging in evaluation and testing of new technologies with emphasis on interoperability

Working with the client’s cross-functional internal IT teams and vendors to troubleshoot technical and functional issues to resolution

Ensuring system changes follow change management procedures and protocols, creating and maintaining all documentation for all assigned applications, and developing, planning, and executing testing for supported applications

Utilizing business knowledge to identify opportunities for improvement of existing and/or new information technology that will drive value for clients

Maintaining strong communications with project leader, manager, and team leader as well as other team and staff members, end-users, and vendors to ensure a productive and cooperative environment

May be invited to attend corporate functions as a representative of the company to meet prospective consultants as well as solidify relationships with clients and Nordic co-workers

Working on business operations projects that may be assigned on an ad hoc basis and may assist with other corporate initiatives as necessary, directed, assigned, or requested

Must embody Nordic’s maxims

Bachelor’s degree or equivalent healthcare and technical experience required

3+ years of hands-on practical build and implementation experience within at least one of Oracle Health’s clinical or revenue cycle management solutions

Experience with domain validation, package testing, application break/fix resolution, and the design/build/testing system of changes

Strong communication skills, both written and verbal

Highly organized and able to multitask as well as maintain intense focus on individual tasks

Self-starter with the ability to maintain schedule, meet deadlines, and monitor one’s own work product

Highly adaptable and able to acclimate quickly to new project assignments, including, but not limited to:

Adapting quickly to new work environments

Working successfully with different teams and co-workers

Client workplace policies and procedures

Varying travel and living arrangements due to project location changes

Aptitude for mentoring and guiding others

Must possess the ability to stay ahead of rapidly changing technologies and to interface the various system components to produce effective and efficient solutions

Possess a strong work ethic and treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values

Exceptional level of professionalism

Up to 100% travel required; travel and remote work flexibility will be dependent on specific client engagements assigned

Must be accessible and available to perform work functions at any time, including nights and weekends as needed