Job Description
**Job Description**
Main Responsibilities
+ Install, configure and maintain Retail application environments
+ Upgrade and patch application environments and their technology stacks
+ Debug issues related to application configuration and technology stacks
+ Create and maintain ad hoc productivity and automation scripts
+ Triage hardware, operating system and related issues
+ Assist development and QA teams in identifying and solving application and performance issues
+ Publish and maintain documentation on web pages related to services offered
+ Operate independently and as part of a team including remote team members and multiple stakeholders
+ Participate in rotational support that includes on call support for non-business hours
+ Provide customer support during their implementation cycle and post go-live
Relevant Experience and Training
Main Responsibilities
+ Install, configure and maintain Retail application environments
+ Upgrade and patch application environments and their technology stacks
+ Debug issues related to application configuration and technology stacks
+ Create and maintain ad hoc productivity and automation scripts
+ Triage hardware, operating system and related issues
+ Assist development and QA teams in identifying and solving application and performance issues
+ Publish and maintain documentation on web pages related to services offered
+ Operate independently and as part of a team including remote team members and multiple stakeholders
+ Participate in rotational support that includes on call support for non-business hours
+ Provide customer support during their implementation cycle and post go-live
Relevant Experience and Training
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