Job Description

What You'll Do

:




  • As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customer's needs within Fastly




  • Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering




  • Post-sales implementation of all Fastly products, such as logging endpoints, image optimization and VCL coding, while documenting key aspects of the customer’s configuration for troubleshooting and engagement.




  • Investigate and recommend improvements to customers' implementation and utilization of Fastly’s technology stack




  • Look for opportunities to introduce new Fastly products that complement the customer’s needs




  • Partner internally to create customer strategies and assist w...

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