Job Description
Job Summary
We are looking for an experienced Alibaba Cloud L3 Engineer with strong expertise in cloud architecture, implementation, migration, and advanced troubleshooting. The candidate will act as a technical SME, handle complex incidents, lead cloud implementations, and support business-critical workloads.
Operations & Support (L3 Level)
- Handle L3-level escalations, root cause analysis, and permanent fixes.
- Perform performance tuning, capacity planning, and cost optimization.
- Ensure SLA compliance and proactive issue resolution.
- Provide guidance to L1/L2 teams and review their work.
Required Skills
- Strong hands-on experience with Alibaba Cloud (5+ years preferred)
- Excellent knowledge of:
- ECS, VPC, SLB, OSS, RDS
- Linux / Windows administration
- Networking (TCP/IP, DNS, VPN, Load Balancer)
- Experience in migration and production environments
- Strong troubleshooting and RCA skills
- Good communication and stakeholder manag...
We are looking for an experienced Alibaba Cloud L3 Engineer with strong expertise in cloud architecture, implementation, migration, and advanced troubleshooting. The candidate will act as a technical SME, handle complex incidents, lead cloud implementations, and support business-critical workloads.
Operations & Support (L3 Level)
- Handle L3-level escalations, root cause analysis, and permanent fixes.
- Perform performance tuning, capacity planning, and cost optimization.
- Ensure SLA compliance and proactive issue resolution.
- Provide guidance to L1/L2 teams and review their work.
Required Skills
- Strong hands-on experience with Alibaba Cloud (5+ years preferred)
- Excellent knowledge of:
- ECS, VPC, SLB, OSS, RDS
- Linux / Windows administration
- Networking (TCP/IP, DNS, VPN, Load Balancer)
- Experience in migration and production environments
- Strong troubleshooting and RCA skills
- Good communication and stakeholder manag...
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