Job Description
We are seeking a dedicated and experienced **Senior Cloud Platform Support Engineer** to join our team.
RESPONSIBILITIES
- Collaborate with product teams to oversee Azure systems deployment, lifecycle maintenance, and capacity planning
- Handle the triage and resolution of service management system incidents and requests
- Tune agents and collectors for optimal system data manipulation
- Provide general customer support and occasional consultations with individuals across and outside of the team
- Manage Azure and AWS infrastructure, including check-in policies, installation, configuration, troubleshooting, and maintenance
- Develop scripts for automation and report generation using tools such as Terraform, Ansible, GIT, and PowerShell
- Administer networking protocols and network security measures in cloud environments
- Utilize Cloudflare products and equivalent tools effectively
- Ensure continuous monitoring of infrastructure and management of cloud co...
RESPONSIBILITIES
- Collaborate with product teams to oversee Azure systems deployment, lifecycle maintenance, and capacity planning
- Handle the triage and resolution of service management system incidents and requests
- Tune agents and collectors for optimal system data manipulation
- Provide general customer support and occasional consultations with individuals across and outside of the team
- Manage Azure and AWS infrastructure, including check-in policies, installation, configuration, troubleshooting, and maintenance
- Develop scripts for automation and report generation using tools such as Terraform, Ansible, GIT, and PowerShell
- Administer networking protocols and network security measures in cloud environments
- Utilize Cloudflare products and equivalent tools effectively
- Ensure continuous monitoring of infrastructure and management of cloud co...
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