Job Description

A leading technology company is looking for a proactive Cloud Platform Support Engineer in Kuala Lumpur, Malaysia. This role focuses on resolving customer support cases related to the Guidewire Cloud Platform. Candidates should have a Bachelor’s Degree in Computer Science or a related field, along with over 5 years’ experience in customer support, preferably in a B2B software context. Familiarity with AWS, Docker, Linux, Kubernetes, and strong communication skills are essential for this position. The selected candidate will work collaboratively in a hybrid environment.
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