Senior Collections Analyst – Guadalajara

What does the day‑to‑day operation of the role entail? Ensures that the company converts revenue to cash by collecting accounts receivable. The collections analyst ensures the timely receipt of high value customer payments, putting our customers first. To accomplish this, the analyst will seek to understand all issues, internal and external, what is causing the delays and drive the solution in compliance with our company policy and legal requirements. Responsibilities: • Responsible for managing all current and past due balances in assigned complex regional portfolio. • Contact high value customers to gather data, organize, analyze and negotiate to close all issues slowing payment on open receivable balances • Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment • Maintains and build strong relationships with different business partners across the organization • Resolves disputes related to customer pay...