Job Description
Job Description
- Monitoring and analyzing performance across key community and social media channels to identify what drives player engagement and content resonance, detect underperforming approaches early, and translate insights into clear, actionable recommendations for optimizing initiatives, formats, and communication.
- Providing oversight and support for community and social media activities across platforms, with hands-on involvement when it adds value or is required by the situation.
- Tracking and analyzing player sentiment around updates, events, and high-risk changes to identify emerging trends, risks, and opportunities, detect early signals, and highlight potential reputational, engagement, or communication risks.
- Synthesizing qualitative feedback from comments, discussions, UGC, and player reports into structured insights, recurring themes and patterns, and clear, actionable recommendations for the Community Lead and relevant stakeholder...
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