Job Description
About The Role
This role is a key position in the Asia Pacific Centre of Excellence (COE), Uber Hyderabad. You will demonstrate your experience and industry-standard methodologies to build effective scalable processes.
For this role, you would need to be operationally focused, have a flair for people management, and be an enthusiastic problem-solver with experience in having led support for business products. This will be a managerial role with a heavy focus on people, operations management and continuous process improvement.
The Impact You'll Have
This role is a key position in the Asia Pacific Centre of Excellence (COE), Uber Hyderabad. You will demonstrate your experience and industry-standard methodologies to build effective scalable processes.
For this role, you would need to be operationally focused, have a flair for people management, and be an enthusiastic problem-solver with experience in having led support for business products. This will be a managerial role with a heavy focus on people, operations management and continuous process improvement.
The Impact You'll Have
- Lead the creation of long-term strategies for achieving goals across the COE & delivering exceptional customer support.
- Engage strategically with stakeholders to improve internal tools and the overall user experience in APAC COE teams.
- Handle key projects and program-manage critical initiatives with a site-wide or regional ...
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