Senior Commvault Backup Engineer

Senior Commvault Backup Engineer

At Cummins, our culture is about POWERING YOUR POTENTIAL . We offer global opportunities to develop your career, make your community a better place, and work with today’s most innovative minds who are tackling the world’s toughest challenges.

We believe in flexibility so you can explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Senior Commvault Backup Engineer to join our specialized IT team at Cummins in Guadalajara, Jalisco . (Hybrid position: 60% onsite, 40% home office).

Core responsibilities:

• Provide expert-level support and guidance for the Commvault platform, ensuring optimal performance and reliability.
• Lead the resolution of complex technical issues related to Commvault deployments, troubleshooting backup failures, restore issues, and performance concerns.
• Collaborate with engineering and operations teams to design and implement scalable, high-performance backup and recovery solutions.
• Leverage Automation and AI to ensure the continuous monitoring, maintenance, and health checks of the Commvault environment, proactively addressing any potential issues.
• Define and authorize platform upgrades, patches, and version migrations to minimizing downtime and ensure seamless transitions.
• Develop and maintain comprehensive documentation for configurations, procedures, and best practices related to the Commvault environment.
• Act as the escalation point for the internal support teams and clients to resolve high priority / complex issues impacting critical business functions.
• Participate in capacity planning and performance tuning of the platform to meet future business needs.

• +5 years of relevant work experience required. Experience in Systems Engineering, desirable supervisory experience, utilizing a broad knowledge base in fundamental IT skills and modern development and deployment practices.
• DevSecOps tooling, and infrastructure as code (IaC) preferred.
• Hands on experience as an Enterprise IT Architect preferred.
• Broad business knowledge required.
• Proven experience as a Commvault SME or in a senior technical support role, focusing on Commvault platform administration and support.
• Extensive hands-on experience with Commvault backup and recovery solutions (e.g., CommServe, Media Agents, and CommVault Storage Policies).
• Strong understanding of data protection strategies, disaster recovery, and high availability configurations.
• Experience with troubleshooting and resolving complex issues related to backup, restore, replication, and disaster recovery.
• Expertise in various operating systems (Windows, Linux) and storage solutions (NAS, SAN, Cloud).
• In-depth knowledge of Commvault’s licensing models and best practices for performance optimization and capacity management.
• Excellent problem-solving skills, attention to detail, and the ability to work independently and within teams.
• Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Advanced English level is required.

• College, university, or equivalent degree in Computer Science, Information Technology, Business, or related. Bachelor’s degree is required.
• Commvault certifications such as Commvault Certified Professional (CCP) or equivalent.
• Familiarity with cloud backup solutions (AWS, Azure, GCP) and integration with Commvault.
• Knowledge of ITIL and related frameworks for incident and change management.
• Google, AWS, Azure, Oracle, Docker, Kubernetes, Puppet, CompTIA, and other Cloud Development Certifications are preferred.
• Cloud architecture certifications, or Cloud Development certifications are preferred.

“Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate health condition or disability, please let us know. Your journey with us matters.”

Job Systems/Information Technology

Organization Cummins Inc.

Role Category Off-site Remote

Job Type Exempt - Experienced

ReqID

Relocation Package No

100% On-Site No