Job Description

Senior Consultant - CMDB/SACM

This role is ideal for an experienced ITSM Consultant who has a particular focus around CMDB and SACM alignment. 

In this role, you will be responsible for capturing the key aspects of the current CMDB database & CMDB/SACM tooling, understanding the functionalities of the ITSM CMDB solution within ServiceNow so you can explain/recommend platform capabilities/structures, lead presentation & workshops to provide training to clients & internal teams, and ensure CI Management process is robust allowing the CMDB to remain current and accurate as well as ensuring the decommission of legacy Remedy CMDB.

Required Experience:

  • Proficiency in IT Asset Management Lifecycle and Configuration Management processes and efficiency in adoptions (tool agnostic and client oriented).
  • Awareness of technologies and good practices that support CMDB (incl. CSDM) solutions, integrations including auto-discovery t...

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