Job Description
Responsibilities
The main role of a Principal/Senior Consultant (Database) is to troubleshoot highly complex technical problems (Oracle Database & Exadata) requiring a high level of technical expertise.
Works directly with customers. Open to work in rotational shifts based on business requirements. Drives improvements in product quality. Serves as Situation Manager on highly sensitive Customer issues. Consult with Management in directing the resolution of critical Customer situations. Consult with Customers on the complex use of Oracle products. Achieves knowledge transfer through the development and delivery of training, knowledge sessions, mentoring, etc. Creates /reviews Knowledge Articles. Analyzes workload, determines best practices, and implements changes to improve productivity. Proactively contributes to increasing the team's efficiency by sharing knowledge, and ...
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