Job Description

We will only be accepting candidates with that are Australian Citizens



Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions




We’re on the lookout for a Senior Technical Specialist to support one of the most significant Federal Government Contact Centre operations in the country. If you’re passionate about delivering exceptional service, thrive in a NOC-style environment, and want to work with cutting-edge technology, this is your opportunity. The role begins with 3 days onsite, transitioning to 5 days onsite as part of team integration
and operational alignment.




What You’ll Be Doing

  • Own and resolve complex technical issues, ensuring timely communication with stakeholders.

  • Deliver outstanding customer experiences through expert troubleshooting and clear, proactive co...

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