Job Description
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Join Optus as a Senior Contact Centre Specialist, where you’ll deliver high‑quality managed services and technical support across Cloud Contact Centre technologies for Services Australia. Working within a mature ITIL environment, you’ll take ownership of escalated issues, support change and incident processes, and collaborate with customer and internal tea...
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