Senior Continuous Improvement Specialist

Overview

At HelloConnect, you will be part of a dynamic team in Inoza tower that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skill, and grow within a supportive environment that values diverse perspectives and experiences.

What You’ll Do

• Lead and facilitate continuous improvement projects to enhance operational effectiveness, efficiency, and customer satisfaction.
• Apply Lean, Six Sigma, and other process improvement tools to identify and eliminate waste, improve processes, and drive measurable improvements.
• Collaborate with cross-functional teams to understand and map current processes, identify areas for improvement, and implement solutions.
• Conduct root cause analysis and problem-solving workshops.
• Develop a...