Job Description

A leading Business Process Outsourcing firm in Metro Manila is seeking a Sr. Solutions Architect II. This role involves designing CRM solutions for Front and Back Office operations and presenting them to clients. Ideal candidates have 5+ years of industry experience and a strong understanding of contact center technologies. Responsibilities include leading documentation, conducting workshops, and integrating technical proposals. This full-time position offers an opportunity to work on transformative projects within a collaborative environment.
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