Job Description

A leading financial infrastructure firm in Dubai is seeking a Principal Customer Success Manager to oversee post-sale relationships and expansions for high-volume remittance clients. This role involves collaborating closely with senior management, managing account health, and leading efforts for customer activation and operational excellence. Candidates should have extensive experience in customer success, particularly in remittance economics, along with proven track records of managing enterprise accounts. The position offers competitive salaries, equity stakes, and the opportunity to shape financial innovation in the MENA region.
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