Senior Customer Advisory Manager

Responsibilities

• Design and implement business unit strategy to achieve financial and operational goals.
• Manage P&L, forecasting, and ensure profitability targets are met.
• Drive commercial activities: lead generation, upselling strategies, and client engagement.
• Oversee consulting projects, ensuring quality and timely delivery.
• Develop and mentor a team of 5 consultants, fostering engagement and growth.
• Build strong client relationships and resolve critical issues when needed.

Drive strategic consulting projects and lead a high-performing team. Work with international clients in a dynamic, entrepreneurial environment.

Qualifications

• Experience: 5+ years leading consulting teams and business units.
• Skills: Strategic vision, commercial mindset, negotiation, and team leadership.
• Knowledge: Organizational design, change management, assessments, and market insights.
• Language: Advanced English (essential for international client interaction).
• Mindset: Inspirational leader, adaptable to entrepreneurial environments, resilient, and collaborative.
• Competitive salary: $70K - $90K MXN/month.
• Hybrid work model in Mexico City.
• Career development opportunities within a global consultancy.