Senior Customer Experience Manager

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Accelevents is a comprehensive, enterprise‑grade event management platform offering a highly secure, one‑stop solution for organizing virtual, hybrid, and in‑person events. Trusted by over 12,500 organizations worldwide, we empower clients to streamline their complex event lifecycle and drive measurable ROI. We combine advanced data security with seamless usability, providing a critical platform that requires proactive, strategic customer partnership to ensure value realization.

Role Description

This is a full‑time, remote senior‑level role based in the Philippines, focused on the strategic success and growth of our key clients.

As a Customer Experience Manager (CXM), you are not simply a reactive support channel—you are the primary owner of the customer relationship and a trusted strategic advisor responsible for driving platform adoption, maximizing bus...