Job Description

A global technology company in Markham is seeking a Sr Customer Experience Specialist. This position involves serving as the primary customer contact, managing service inquiries, and ensuring that customer needs are met effectively. Responsibilities include dispatching technical staff, maintaining the CMMS system, processing service orders, and collaborating with various departments to resolve issues. Candidates should have a High School Diploma and at least a year of experience in customer service. Flexibility in work hours is required, as the position may involve night shifts and weekends.
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