Senior Customer Service Administrator

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability.

With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success.

As a Customer Service Expert, you will play a key role in managing the full order‑to‑delivery process for our customers. You will process orders across multiple channels, coordinate order handling, invoicing, and logistics, and build strong, long‑term customer relationships. You will also collaborate closely with cross‑functional teams to resolve issues, improve service levels, and optimize delivery per...