Senior Customer Service Associate - SW

NorthOak

NorthOak is a boutique technology and digital operations consulting firm whose mission is to empower organizations and teams to scale, automate, and streamline their operations. Our team works closely with diverse companies and offers innovative solutions such as workflow management systems, customized outsourcing, and digital transformation initiatives. Founded in 2023, we aim to become a leader in operations consulting, partnering with businesses across various industries to optimize their processes and drive sustainable growth.

Role

We’re seeking a Senior Customer Service Associate to join our growing team. This role requires someone who communicates clearly, thinks critically in real time, and demonstrates strong emotional intelligence. You should be confident handling conversations across multiple channels and committed to delivering an exceptional customer experience. In this role, you’ll work closely with one or more of our clients, ...