Job Description
ABOUT YOUR ROLE:
You will be responsible for order processing, order follow up, on-time deliveries to help elevate customer experience This is a permanent role.
YOUR RESPONSIBILITIES WILL INCLUDE:
Responsible for order processing to ensure all purchase orders are being executed promptly and customer-required delivery date/times are being met at all times. Ensuring purchase orders are processed accurately, executed efficiently, and delivered in full and on time in line with customer commitments and service level expectations.
Proactively champion digital adoption, actively promoting and supporting customers in the use of the My AD Portal, and driving continuous improvement in customer self-service and experience.
Be able to provide information and excellent responses to customers, strong communication ability and have a Customer first mindset.
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