Job Description

A leading automation company in Penang, Malaysia seeks a Senior Customer Service Representative to lead customer projects and enhance service support. Responsibilities include managing orders, resolving inquiries, and providing an optimal customer experience. Candidates should possess a Bachelor's degree and be fluent in English, with 2-4 years experience in Shared Service Centers. This role requires strong problem-solving and time management skills, and familiarity with Oracle and SFDC is a plus.
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