Job Description

A global technology company in Penang is seeking a Senior Customer Service Representative to manage customer inquiries, process orders, and support sales opportunities. Ideal candidates will have 2-4 years of experience in Shared Service Centers, strong customer service skills, and proficiency in English and Mandarin. This role involves delivering a seamless experience across various channels while supporting high-impact projects and maintaining data integrity. Flexibility in hours may be required, and experience with Oracle and SFDC is preferred.
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