Job Description

A global technology leader is seeking a Senior Customer Service Representative in Penang, Malaysia. This role involves managing customer orders, providing operational support, and leading high-impact projects to ensure a quality customer experience. Candidates must have a Bachelor’s degree or equivalent experience and at least 2-4 years in shared services. Strong communication skills and proficiency in tools like Oracle and SFDC are essential. The position requires flexibility and a strong customer service attitude.
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