Senior Customer Solution Engineer

A CSE Engineer Solution provides technical expertise on the optimal KONE product for the customer. He/she understands how customer needs are translated into product-specific requirements and is responsible for coordinating all engineering work until the project is handed over to maintenance. Takes part in non-standard solutions tendering with expertise on KONE products like Elevators Escalators and Autowalks machine-room-less elevators high rises

He/she provides technical expertise support to the Front Line CSE field operation and sales team in the Delivery process to handle order management and successfully implement KONE products and service solutions that meet customers contract specifications by cost and lead time effective way while ensuring compliance with codes and standards.

Responsibilities and key tasks

Collaboration with sales

• Responsible for finding the optimal KONE product to meet the customers needs for non-standard with Spe...