Job Description
Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation and consistently delivers exceptional service at every interaction.
As the Escalation and Expert Centre Specialist, you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face;
they embody the Waters corporate identity in appearance, demeanour, values and ethics. Expert Centre specialists are key organizational people who help our customers in resolving any issues as quickly and efficiently as possible. They have a strong positive influence on our internal and external customers and provide an exceptional customer experience to them at every touch point.
Role & Responsibilities
Apply for this Position
Ready to join Waters Corporation? Click the button below to submit your application.
Submit Application