Job Description

A leading survey platform based in Ottawa is seeking a Sr. Data Analyst to support the Customer Success leadership team. Responsibilities include leading forecast reporting, designing dashboards, and providing data-driven insights to guide operational planning. The ideal candidate will have over 5 years of experience in Customer Success or Sales Operations within a SaaS environment. Skills in Salesforce, Gainsight, and BI tools are essential. The role involves hybrid work, requiring presence in the office up to 1 day per week.
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