Job Description

A leading SaaS company in the Philippines is looking for a Customer Success Manager to enhance customer engagement, adoption, and retention. The role involves managing customer interactions, analyzing health data, and collaborating across teams to ensure the success of multiple accounts. With responsibilities including hands-on training and data reporting, the ideal candidate will have strong communication skills and 5-6 years of experience in customer success, specifically in SaaS environments. Night shifts at the Alabang site are required.
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