Senior Customer Success Manager

Experteer Overview

¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. In this role, you will partner with cross-functional teams to ensure customers extract maximum value from S&P Global Market Intelligence products. You will drive adoption, retention, and growth by enabling renewals, expanding product usage, and gathering client feedback to inform product enhancements. You will work with Risk & Valuation Services and Desktop & Research clients, translating complex credit insights into tangible business impact. This is a data-driven, collaborative role at scale that shapes the customer journey and long-term partnerships.

Compensaciones / Beneficios

• Support renewal and reduce churn by engaging clients and enabling the account team
• Drive product adoption and customer health through Ratings Direct, Credit Analytics, and related tools
• Ident...