Senior Customer Success Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager in LATAM.

We are seeking an experienced and strategic Customer Success professional to manage high-value accounts and deliver exceptional outcomes for key clients. In this role, you will develop and execute account strategies, proactively identify and mitigate risks, and serve as a trusted advisor to senior stakeholders. You will collaborate closely with cross-functional teams to drive product adoption, optimize customer experience, and ensure long-term retention. This position offers the opportunity to influence the organization’s growth, provide insights that shape product and service offerings, and operate in a fast-paced, dynamic environment across multiple countries in LATAM. You will be part of a team where innovation, ownership, and customer-centric thinking are highly valued.

Responsibilities

• Manage a po...