Job Description
We are looking for a talented and motivated Senior Customer Support Engineer (L2) to join our team - working in a unique and thriving marketplace that simultaneously interacts with both B2B clients (Tesla, Atlassian, Intercom, etc.) and our ever-growing base of freelance Security Researchers.
- Impeccable interpersonal skills and ability to navigate complex situations across teams and individuals.
- A propensity to anticipate outcomes in a given situation, and provide preemptive solutions to help ensure
positive outcomes.
- Ability to maintain composure and a clear head under duress.
- Excellent time management and ability to adapt to shifting priorities.
- Strong cross-functional project management and the ability to communicate clearly and effectively with
internal and external stakeholders - both written and verbal communications.
- Attention to detail and ability to identify creative solutions to changing and complex problems.
- Good at building strong ef...
- Impeccable interpersonal skills and ability to navigate complex situations across teams and individuals.
- A propensity to anticipate outcomes in a given situation, and provide preemptive solutions to help ensure
positive outcomes.
- Ability to maintain composure and a clear head under duress.
- Excellent time management and ability to adapt to shifting priorities.
- Strong cross-functional project management and the ability to communicate clearly and effectively with
internal and external stakeholders - both written and verbal communications.
- Attention to detail and ability to identify creative solutions to changing and complex problems.
- Good at building strong ef...
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