Job Description

Senior CX/UX Designer (AI-First Innovation for Tax & Accounting) - Hybrid (CT/ET) R0053555 | Tax & Accounting | DXG - Wolters Kluwer

About the Role

As a Senior CX/UX Designer, your mission is to create user-facing experiences that embed AI, machine learning, and automation into tax and accounting workflows. You will design solutions that simplify complex, compliance-heavy tasks while ensuring trust, transparency, and usability. This includes creating multi-modal prototypes and simulations for validation and moving quickly from hypothesis to customer journeys using tools like Miro, Figma, and Builder.io.

You will collaborate closely with cross-functional teams to deliver intuitive, compliant, and scalable AI-driven experiences. While you’ll contribute to improving internal design processes, the focus is on execution and delivery rather than defining enterprise-wide strategy.

Why This Role Matters

Tax and accounting professionals need tools that reduce complexity and improve efficiency. AI can deliver this—but only if designed responsibly. This role ensures that AI-driven experiences are intuitive, compliant, and user-centric.

What Success Looks Like

  • AI-powered features for tax/accounting users improve workflow efficiency and usability.
  • Solutions meet regulatory compliance, data privacy, and accessibility standards.
  • Prototypes and design systems accelerate delivery without compromising quality.

    • Hybrid: Eight days a month we come together in the closest CT/ET office within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, CX/UX Design, and work under the leadership of the Director, CX/UX Design. This role is a part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. | Please view the site office location directory for potential office preferences nationwide. | |

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