Senior Data Analyst - Customer Insight

Janes Introduction:

Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations—turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges.

Job purpose:

The purpose of the Product Team Senior Data Analyst - Customer Insight is to process and analyze customer usage and feedback data in order to support Product and Sales colleagues with meaningful insights on how our customers are using our products.

The Senior Data Analyst - Customer Insight is a member of the Product team, reporting to the Content and Data Product Manager. Our work supports the Sales teams in their customer renewals and supp...